Wrong or Defective Item

We're sorry this happened — and we're here to make it right. Please follow these steps: Take a photo of the item, clearly showing the issue. Email us at support@jessica-ashleytoronto.com with the photo, your order number, and a brief description of what happened. Our team will review the situation and get back to you as soon as possible to find the best solution.

Elena | All Day Comfort Heels – Jessica & Ashley

Name: Elena | All Day Comfort Heels
Brand: Jessica & Ashley - Toronto
Price: 69.95 CAD
Availability: InStock

$233.99 CAD $69.95 CAD SAVE $164.04 CAD

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Ships by Sat, Jun 13 Free Delivery

SUMMER SALE ENDS TONIGHT If you can still press the “Add to Cart” button, the piece is still available — once it’s gone, it will not be restocked.

Step into confidence without sacrificing comfort.
The Elena heels are designed for women who want to feel elegant, feminine, and comfortable from morning brunches to evening dinners — without aching feet holding them back.

With their supportive platform sole, stable block heel, and timeless black finish, these heels instantly elevate any outfit while still feeling easy to walk in.

Why Women Love the Elena Heels

Stable Block Heel Support - Feel more balanced and secure with every step thanks to the wide heel design that helps reduce pressure on the feet.
Comfortable Platform Fit - The cushioned platform helps absorb impact so you can wear them longer without the discomfort traditional heels often cause.
Effortless Everyday Elegance - Perfect with jeans, dresses, linen sets, or evening looks — these heels instantly make you feel polished and put together.
Easy Slip-On Design - No complicated straps or uncomfortable buckles. Just slide them on and go.
Timeless & Flattering Look - The sleek black finish and feminine silhouette create a confident, elevated look that never goes out of style.

Perfect For

Dinner dates
Summer vacations
Parties & events
Casual chic everyday outfits
Women who want elegance without painful heels

Specifications

Heel Type: Stable Block Heel
Style: Platform Mule Heels
Fit: Comfortable Everyday Fit
Toe Style: Open Toe
Color: Classic Black

Every order ships free — delivered straight to your door, anywhere in the Canada.

We ship exclusively with Canada Post, so your package is in good hands from the moment it leaves our facility to the moment it reaches yours. Every order includes a tracking code, so you can follow your delivery in real time and always know exactly where your package is.

We believe you deserve full transparency at every step of the process — from the moment you place your order to the day it arrives at your door.

We take pride in our customers' satisfaction. If for any reason the product isn't right for you, you can return it within 30 days of receiving it. Just send us an email at support@jessica-ashleytoronto.com and we'll take care of everything.

Please let us know the reason for your return along with your order details. This will help us process your request smoothly.

We're here to help!

Whether you need advice on a product or help with an order, we're here for you.

Reach out to us anytime at support@jessica-ashleytoronto.com — we'll make sure your experience is just as amazing as your purchase.

Marilyn Denis, Carolyn MacKenzie and 10k+ other people are wearing JESSICA & ASHLEY

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What our customers say about us and our products ❤️

★★★★
"Exceptional customer service" When I ordered, I got the size wrong and they got back to me right away. They sorted everything out without any hassle

Jessica W.
Toronto, ON

★★★★★
"My best friend recommended it, and she was right." My friend referred me and I have zero regrets. I've already placed my second order!

Ashley B.
Vancouver, BC

★★★★★
"A review like this convinced me, and now I'm returning the favor." I saw this store and no hesitated, like I always do. But the reviews were so good that I decided to take a chance with a small order. Well, everything was perfect — the blouse fits like a glove and the color is identical to the photo. I recommend without hesitation.

Rachel S.
Montreal, QC

★★★★★
"Perfect for spring" I was looking for something modern and elegant for work and found exactly what I needed. I bought a short-sleeve blouse with a really pretty floral print.

Claire D.
St. John's, NL

★★★★★
"The value for money is hard to beat"

Cassandra D.
Calgary, AB

★★★★
I bought a dress a while back that I still wear to this day — it's held up really well through washing and hasn't faded at all. I came back this spring to check out the new arrivals and picked up two more pieces.

Olivia M.
Ottawa, ON

★★★★★
"Excellent customer service" I placed an order and the next day realized I'd selected the wrong size. I reached out to them and they responded super quickly. They updated the order with no issue at all before it shipped.

Paige W.
Edmonton, AB

★★★★★
"My first time buying clothes online and it was perfect" First time ever buying clothes online and everything went flawlessly. The quality is really good for the price.

Morgan L.
Halifax, NS

★★★★★
The dress fits like a dream. I got so many compliments.

Grace W.
Winnipeg, MB

Our History

Hello, we are Jessica & Ashley.

We are two sisters from Toronto who always dreamed of building something meaningful together. After years in fashion and retail, that dream finally became real when we opened the doors of our boutique.

But this store is more than a business to us.

It was inspired by our grandmother — a woman who worked her entire life, sewing clothes at night to provide for her family, and who taught us that a woman should never wait for permission to know her worth.

Her words became the heart of Jessica & Ashley.

Today, as we begin our very first summer, we are filled with gratitude, emotion, and hope. Every piece in our collection was chosen with care, for women who deserve to feel confident, beautiful, and truly themselves.

Thank you sincerely for being part of the beginning of our journey. ❤️

With love,
Jessica & Ashley — Toronto

Frequently asked questions (Faq)

All orders are shipped with tracked delivery via CANADA POST, completely free of charge, with no minimum purchase required. You'll receive an email with your order number and, once your order has been dispatched, a tracking code so you can follow everything in real time in the "Track Your Order" section.

Not completely satisfied? We accept returns up to 30 days after receiving your order. Return shipping costs are the customer's responsibility. To start the process, simply contact us through our contact page — we'll get back to you within 24 hours with all the instructions you need.

For hygiene reasons, earrings, underwear, and swimwear cannot be returned.

We're sorry this happened — and we're here to make it right. Please follow these steps:

Take a photo of the item, clearly showing the issue.
Email us at support@jessica-ashleytoronto.com with the photo, your order number, and a brief description of what happened.
Our team will review the situation and get back to you as soon as possible to find the best solution.

Each product includes its own size chart so you can always shop with confidence. If you're unsure between two sizes, we recommend going with the larger one for a more comfortable fit.

You can complete your purchase safely and securely with the following payment methods: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

Have a question or need help? We're always here for you. Don't hesitate to reach out — we'd love to help.

support@jessica-ashleytoronto.com

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We offer free tracked shipping to the Canada via Canada Post.

30-Day Money-Back Guarantee

Not completely satisfied? No problem! You can return or exchange your order within 30 days of receipt.

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Your security is our top priority. All payments are fully encrypted and secure, so you can shop with complete confidence from start to finish.